Online Therapy with Jassy Timberlake, M.Ed., LMFT Contact Jassy

BitWise IM


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Secure messaging with BitWise IM

BitWise IM is the software that I use to communicate securely with clients. I have a Professional network which means you can connect to me very securely without having to buy a copy of BitWise for yourself.

Contents

  1. Register with my network
  2. Download the BitWise IM software
  3. Start BitWise
  4. Connect
  5. You're Logged In
  6. Starting a Session

Instructions

1. Register with my network

Go to the registration page for my network and enter your details to become part of my private network. For future reference, my private network number is 558.

You'll have to choose a user name, but your password will be sent to you via email.

2. Download the BitWise IM software

BitWise IM works on Windows, Apple and Linux computers. You can download the software from the BitWise IM site.

Windows users! You can download a preconfigured version of the software here: Setup_BitWise_4_JassyTimberlake.exe. This is already configured to connect to my private network so it will save you some time and bother.

The screenshots below are from BitWise running on Windows XP, but it looks much the same on the Apple Mac or Linux.

3. Start BitWise

After installing BitWise, start it up.

If you installed the preconfigured version, skip the remainder of this section.

Click on the Setup... button:

In the setup window that appears, check the Network ID box, and enter 558 in the adjacent text box:

Close the setup window.

4. Connect

Enter your username and password, then click Log In:

5. You're Logged In

Once you've logged in you'll be presented with a window like the one below. The illuminated bulb next to JassyTimberlake shows that Jassy is online.

6. Starting a Session

Jassy will contact you at the time your session starts, when you'll see a window like so:

To write a reply, type in the box to the right of Jassy's picture, where it says "Hi Jassy, ...". Press return to send the message, or click Send.

Note: if you get a warning that a "direct connection" is not possible, please don't worry. It is being worked on, and it won't prevent us from doing the session. However, it does mean that the whiteboard and file-transfer features of BitWise will not work.


BitWise IM is a product of:

BitWise Communications, LLC.
P.O. Box 331
Oxford, OH 45056
USA